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Go to Partner PortalSynaccess Partner Program
Synaccess provides the hardware and platform infrastructure. You own the customer relationship, the margin, and the service you choose to build. Resell trusted remote power infrastructure, build managed services around it, or both. We do not compete for the end customer relationship. That is your business to build.
Some vendors sell to your customers directly and offer partners a residual. Others bundle hardware into a managed service contract that makes you both their reseller and their competitor.
Synaccess has no competing managed service. Our business is the hardware and platform. Your business is the service built on top of it. That's a clean separation. And it's by design.
"If partners want to compete with vendors bundling hardware and managed services together, Synaccess gives them a cleaner model. No conflict of interest." — Walter Han, CEO
Why Partners Choose Synaccess
Partners work with Synaccess because the relationship model is straightforward. We provide the hardware and management platform. You provide the service layer, the customer relationship, and the growth.
Business Model
Remote power recovery is a high-value, low-visibility capability that customers rely on indefinitely. It's straightforward to package and creates long-term service stickiness across distributed customer sites.
Technical Access
Partners get access to Synaccess engineers, not a support queue. Pre-sales design assistance, complex deployment guidance, and API integration support are available at both program tiers.
Platform
The CMP is multi-tenant with logical separation between customer environments. Manage hundreds of sites from a single platform, without exposing one customer's environment to another.
Responsiveness
Channel Account Managers handle onboarding, sales support, and ongoing relationship management directly. Not a ticketing queue. People who know the product and the program.
Program Economics
The program is designed for partners at different stages of commitment. A clean entry point at Authorized, and deeper economics and support at Premier.
Authorized
Base hardware discount from day one. No minimum revenue required. Register a qualifying deal and the discount increases.
What's Included
Premier
Unlocks at a defined annual bookings threshold. Higher base discount, maximum deal registration discount, and a named support and planning structure, including executive access and MDF.
Everything in Authorized, plus
The Business Case
What Qualifies
How It Works
Engineering Access
Synaccess is an engineering-first organization. The product team and the people who built the platform are accessible to partners. This matters most in complex deployments. Pre-sales design work, API integration, multi-site fleet configuration, or custom use cases that fall outside standard documentation.
It also matters when something needs to change. Partner feedback has influenced firmware behavior, API endpoint design, and CMP fleet management workflows. That access doesn't disappear once you've signed up.
What gets customized
The Centralized Management Platform (CMP) supports your logo, color scheme, and portal identity. Your customers log in to your branded interface. Synaccess is not visible to the end customer.
Hardware branding
Physical hardware label swaps are available under the OEM program. Hardware minimums apply. An NRE (non-recurring engineering) fee covers tooling and setup for custom label production.
How to engage
White-label and OEM arrangements are scoped in conversation. Requirements, minimums, and timelines vary by partner. Contact the channel team to discuss your specific use case.
Deployed at Scale
Synaccess has been deploying intelligent PDUs since 2003. These aren't pilots. They're long-term production installations in demanding environments. Partners benefit from selling a product that enterprise and government procurement teams have already validated.
PDUs in
production
Kennedy Space Center · Long-term deployment
Deployed across research and operations infrastructure. A long-term production deployment that partners can reference when selling into government, defense, and highly regulated environments.
National Managed Network Provider
Thousands of remote sites. Synaccess PDUs provide automated device recovery without escalation, directly reducing ticket volume and truck roll frequency across the entire managed network.
Fortune 500 — 400+ Conference Rooms
A Fortune 500 CRM company deployed Synaccess across 400+ conference rooms on 4+ continents. Consistent performance across geographies and facilities teams is a standard part of the platform.
National Bank — 100+ Branch Locations
Remote power management across 100+ branch locations. Automated recovery workflows replaced manual escalation processes, reducing time-to-resolution without IT staff on-site.
Partner Fit
The Synaccess Partner Program is structured for organizations that serve distributed IT environments. If you manage remote sites, build managed services, or design infrastructure for customers with multiple locations, this is worth evaluating.
Managed Service Providers
Value-Added Resellers
Systems Integrators
Common Questions
Most PDU suppliers treat software as an afterthought. Synaccess builds hardware, firmware, and the Central Management Portal entirely in-house — multi-tenant, API-enabled, white-label capable, with automated alerts and full audit logging. Ask your current supplier if they offer a fleet management portal built for multi-site operations. Then compare.
Granite sells EdgeBoot to MSPs and competes directly against those same MSPs for end customers. Their hardware is tied to a connectivity contract — if your customer ever leaves Granite, the hardware relationship goes with it. Synaccess has no competing managed service. The hardware your customer deploys is owned outright, independent of any ISP or connectivity contract. If that distinction matters to your business model, we should talk.
Yes. The program is designed for both. Resellers can purchase and resell Synaccess hardware with deal registration and margin support — no managed service required. MSPs who want to build a service layer on top have the tools to do that. You choose the model.
Sign the partner agreement, complete free online training, and you're active. A Channel Account Manager is assigned to support onboarding. Evaluation units are available to help you close your first opportunity before committing to inventory.
Most start by including Synaccess PDUs as part of a managed connectivity or remote monitoring package. Once deployed, the PDU becomes a recurring service enabler — automated recovery, centralized visibility, and proactive alerts — billed under your service agreement, not ours. Some partners build a dedicated reboot-as-a-service offering. Others fold it into existing managed IT or network operations packages. Either way, you own the service model.
Your CAM is backed directly by the engineering team that built the product. Technical questions reach engineers, not a helpdesk queue. For partners, that means real answers on complex deployments, not ticket escalation chains.
Partner Program Guide
The Partner Program Guide covers program economics, tier requirements, deal registration mechanics, MDF availability, white-label options, and how to engage. It's a practical document. Designed for partner evaluation, not marketing.
This is a supplementary resource. The primary path to partnership is a direct conversation. Contact us to discuss fit before or after reviewing the guide.
We'll send the guide to your email. No automated follow-up sequence — a member of the team may reach out if the guide suggests a fit.
Your information is not shared with third parties or added to marketing lists.
Partner Portal
The Synaccess Partner Portal centralizes deal registration, sales enablement, training, MDF requests, and onboarding resources. Active partners receive access as part of the onboarding process, with additional planning and reporting tools available at the Premier tier.
Contact Us to Get Started
Register and track opportunities. Approved registrations lock your discount and protect the deal from the registration date.
Product collateral, co-branded materials, case studies, competitive positioning tools, and campaign resources, ready to use.
On-demand sales and technical training for all Synaccess products, at no cost. After completing technical training, your team can independently configure and deploy Synaccess PDUs at any customer site.
Submit and track proposal-based MDF requests. Premier partners also access joint pipeline reporting, business planning tools, and executive sponsor coordination.
Portal access is provisioned during partner onboarding and includes sales, training, deal registration, and enablement resources.
Getting Started
The Synaccess Partner Program is relationship-driven. There is no automated onboarding or self-service application. The right starting point is a conversation about fit.
Reach out via the Contact Us form or email the channel team directly. Tell us briefly about your business and what you're evaluating. No pitch decks required. Already selling Synaccess informally? Contact us to discuss formalizing under the program.
We'll schedule a 30 to 45 minute call to understand your customer base, deployment environment, and what you'd want to build with Synaccess. We'll also answer any questions about program fit and economics.
If the fit is clear, we'll walk through partner agreement, tier assignment, portal onboarding, and enablement resources. Most activations complete within two weeks of initial conversation. If you have an active opportunity, let us know. We can prioritize onboarding to make sure deal registration is in place before it closes.
Synaccess Partner Program
If you're building a managed service around distributed IT, evaluating remote power management for your customers, or looking for a partner-friendly infrastructure platform, we'd like to talk.